Privacy Policy

At Leadcity Global Limited, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have in relation to your personal data when you visit our website or engage our services.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or contact us directly:

• Personal Identification Information: Full name, phone number, email address, and any other details you voluntarily provide via our contact form or WhatsApp.
• Property Enquiry Details: Information relating to the type of property, location preference, or budget range you submit through our search or enquiry tools.
• Usage Data: Non-personal technical data including your browser type, IP address, pages visited, and time spent on the site — collected automatically via tools such as Google Analytics and Meta Pixel.

2. How We Use Your Information

The information we collect is used solely for the following purposes:

• To respond to your property enquiries and provide relevant listings.
• To contact you regarding properties, updates, and relevant offers.
• To improve the performance and content of our website.
• To track website visitor behaviour and optimise our marketing (via Google Tag Manager and Meta Pixel).
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to any third party.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. These may include:

• Essential Cookies: Required for the website to function correctly.
• Analytics Cookies: Used to understand how visitors interact with our website (e.g. Google Analytics).
• Marketing Cookies: Used to serve relevant advertisements and track conversions (e.g. Meta Pixel).

You may disable cookies through your browser settings at any time. Please note that doing so may affect certain features of this website.

4. Data Storage and Security

Your personal data is stored securely and handled with reasonable technical and organisational measures to prevent unauthorised access, disclosure, or loss. While we take all reasonable precautions, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our website may contain links to third-party platforms (including WhatsApp, Google Maps, and social media channels). We are not responsible for the privacy practices of those platforms and encourage you to review their respective privacy policies.

6. Retention of Data

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Request deletion of your personal data, subject to any legal obligations.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at the details provided on our Contact page.

8. Changes to This Policy

Leadcity Global Limited reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us via our Contact page or WhatsApp.